Terms and Conditions
Terms and Conditions
Terms and conditions of booking with EzYourTravel
- Passport / Visa
- Travel Insurance.
- General / Specific Travel Advice.
- Health Precautions.
- Prices / Cancellation Fees.
- Refunds / Cancellation Fees.
- Travel Documents
- Airlines / Hotels / Cruise Lines
- Frequent Flyer
- Service Providers
- Limits and Liability
- Governing Law
- Your Responsibilities
- Force Majeure
- Full detailed T&C of booking with EzyourTravel
•Best to assume you need a visa but to be sure, enquire on Smarttraveller website.
•We may be able to assist with general enquiries but your responsibility to check.
•You will not generally be permitted to board plane/vessel unless six months validity of passport.
•Travel on foreign passport may require re-entry visa on return to Australia.
•Passenger’s responsibility to inform us if passport / visa difficulty.
•You acknowledge we recommend.
•Short warning of lack of insurance.
•Your responsibility to check Smarttraveller for information and advice.
•Register with DFAT for emergencies.
•Need for vaccinations / some countries may deny entry.
•Consult medical specialists.
•General advice Smarttraveller.
•Generally price is only guaranteed once paid for in full.
•Quoted prices subject to change.
•Even if paid in full, price may change by reason of matters outside our control.
•Cancelled bookings may incur cancellation fees that may be up to one hundred percent of the cost of the booking.
•Some tickets may be non-refundable or transferrable.
•Supplier fees may apply where a booking is changed. If we incur a fee for booking you change or cancel, you are responsible.
•Any refund for cancelled booking will not be paid until supplier provides any refund.
•Required to pay deposit when booking – we will advise of amount of deposit.
•Some airfares or services must be paid in full at time of booking.
•Deposit non-refundable.
•Final payment no later than six (6) weeks prior to departure or booking may be cancelled and deposit lost.
•Credit card surcharge / delay for cheque clearance.
•Cancellation fees for domestic / international travel.
•Local taxes.
•Changes to reservations, may not be possible or may incur fees.
•Excess baggage, traveller’s responsibility.
•Subject to your refund and remedy rights under the Australian Consumer Law, the following change and cancellation fees apply to all bookings (including online bookings and bookings made via phone):
•Changes to Domestic bookings will incur a fee of $50 per passenger per booking in addition to supplier fees.
•Cancellations to Domestic bookings will incur a fee of $50 per passenger per booking in addition to supplier fees.
•Changes to International bookings will incur a fee of $100 per passenger per booking in addition to supplier fees.
•Cancellations to International bookings will incur a fee of $200 per passenger per booking in addition to supplier fees.
•Any refund for cancelled booking will not be paid until supplier provides any refund.
•Name corrections will incur a fee of $50 per name correction in addition to supplier fees.
•Your responsibility to check accurate names corresponding with passport or identification for domestic travel.
•Not be permitted to travel if identification / passport not match ticket.
•Your responsibility to review all travel documents and immediately advise of errors in names, dates or timings.
•Airlines / Hotels /cruise lines are third party providers and impose different terms and conditions to the ones imposed by us. Client should read their T & C’s before finalising travel bookings.
•There are numerous rules and regulations in relation to advance purchase and other discounted airfares which involve substantial cancellation or amendment fees and may be no refund on cancellations or amendments.
•Client’s responsibility to re-confirm outbound and inbound flights and times.
•We not responsible for amended flight timings or other charges.
•Your responsibility to let us know.
•We act as an agent and sell products on behalf of accommodation, transport and other providers such as airlines, rail, coach and cruise line operators.
•We are not a travel provider and, whilst we exercise care, we have no control over or liability for the services provided by the third parties.
•All bookings are subject to the provider’s T & C’s including conditions of carriage and limits on liability. You should read them before finalizing transaction.
•(Issues for discussion) We can provide their T & C’s if you ask / your responsibility to look up / or give a link to their T & C’s / or actually provide them.
•Our service is to arrange and co-ordinate the service offered by third party services providers. We arrange a contractual relationship between you and the provider.
•We cannot guarantee the performance of the service providers.
•Any brochures are not ours but are supplied by the service providers and we accept no liability for errors in that material.
•Subject to Australian Consumer Law we are not liable.
•Importance of travel insurance.
•Laws of Australia apply.
•Laws of NSW applies.
•You warrant that you are over the age of eighteen (18) and have sufficient funds to pay for the travel services.
•You have read our T & C’s and if booking for third parties have conveyed these T & C’s to them.
•You have read the T & C’s of any third party service providers and agree to be bound by those.
•You are responsible for checking the accuracy of all documents provided to you.
•You are responsible for contacting the airline at least seventy-two (72) hours prior to travel.
•You warrant and acknowledge that you have accessed the Smarttraveller website for any specific enquiries in relation to your intended destination.
•Passport / visa and other required identification documents are your responsibility.
•We are not responsible where severe weather or other disasters prevent scheduled arrangements occurring or flights departing.
•We are not responsible and reiterate importance of insurance.
Open a PDF file Detailed t&c's of booking with Ezyourtravel.